We’re doing everything we can to keep our clients and staff safe. This includes taking extra precautions to ensure we can continue to deliver the essential services you rely on, and adapting our business practices based on the advice of public health officials.
What does this mean for you?Workers
- Our offices are closed to visitors. To pick up a cheque, please call your case manager or sign up for direct deposit.
- Some in–person assessment and treatment services are available, as governed by the appropriate college or association and meeting public health requirements. We continue to limit any non-urgent travel, which also applies to in-person treatment appointments. If you have an appointment with us, here is what you can expect when you visit our buildings.
- Download the myWCB mobile app. You can submit expenses and prescriptions, view important claim information and connect with your case manager. Get the app for your iPhone or Android today.
Resources
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COVID-19 fact sheet for workers
You may be covered if you contract COVID-19 while at work. This fact sheet explains workers’ compensation coverage and reporting if you contract the novel coronavirus while on the job.
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COVID-19 vaccine reactions
Learn when adverse reactions to the COVID-19 vaccine can be accepted by WCB as work-related illness. -
Direct deposit enrolment form for workers
To minimize the chance of payment disruptions, workers are encouraged to sign up to receive benefit payments through direct deposit.
Employers
- Private sector employers: Please note your 2020 premiums deferred to January 1, 2021 were due March 1, 2021. Payments can be made online or through the myWCB employer mobile app.
- You can still submit a new account application online. We aim to process most applications within five working days.
- Your workers will not suffer any loss of benefits due to work disruptions. If employers do not pay workers during a shutdown, WCB will provide wage replacement benefits for any workers who were working modified duties as a result of a previous workplace injury. You may have questions about claims costs stemming from pandemic-related closures and the inability to offer modified work. Your 2020 claims costs will begin to impact premium rates in 2022, so we have time to investigate options related to any costs incurred as a result of these events.
- Some in–person assessment and treatment services are available, as governed by the appropriate college or association and meeting public health requirements. We continue to limit any non-urgent travel, which also applies to in-person treatment appointments. Find out what this means for you and your worker.
- Our employer seminars and workshops are now hosted online. We will continue to comply with public health recommendations by hosting virtual offerings wherever possible and limiting in-person events.
Resources
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COVID-19 at work
Learn about COVID-19 workplace outbreaks and why claims need to be reported.
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COVID-19 and return to work
Information on how employers can support workers returning to the workplace after recovering from COVID-19 related illness. -
COVID-19 vaccine reactions
Learn when adverse reactions to the COVID-19 vaccine can be accepted by WCB as work-related illness. -
Premium relief fact sheet (2020)
This fact sheet explains measures taken to provide premium relief for private sector employers in 2020.
We’ll continue to update this page as new information becomes available. Follow us on Twitter and Facebook for the latest updates.
You can subscribe to receive Occupational Health & Safety’s e-newsletter for the latest updates on Occupational Health and Safety and Employment Standards.
Resources
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Business resumption and WCB
Learn more about the support you can expect from us throughout the recovery and return to work process. -
Construction planning during the COVID-19 pandemic
The Alberta Construction Association created a pandemic planning document for the construction industry and has a variety of additional resources available on their website. -
COVID-19 claim data
The following tables show the number of claims submitted to WCB-Alberta related to COVID-19 exposure. -
Government of Alberta’s COVID-19 info for Albertans
