We’re doing everything we can to keep our clients and staff safe. This includes taking extra precautions to ensure we can continue to deliver the essential services you rely on, and adapting our business practices based on the advice of public health officials.
What does this mean for you?Workers
- Our offices are open 8 a.m. – 4:30 p.m. for appointments and walk-in support.
- In-person assessment and treatment services are available, as governed by the appropriate college or association and meeting public health requirements.
- Download the myWCB mobile app. You can submit expenses and prescriptions, view important claim information and connect with your case manager. Get the app for your iPhone or Android today.
Resources
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COVID-19 and psychological impacts
Learn about common signs of chronic or workload stress (also referred to as “burnout”) that may impact those working through COVID-19 and when to reach out to WCB to submit a claim. -
COVID-19 and return to work
Information for workers who are returning to work after recovering from a COVID-19 related illness.
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COVID-19 fact sheet for workers
You may be covered if you contract COVID-19 while at work. This fact sheet explains workers’ compensation coverage and reporting if you contract the novel coronavirus while on the job.
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COVID-19 vaccine reactions
Learn when adverse reactions to the COVID-19 vaccine can be accepted by WCB as work-related illness. -
Direct deposit enrolment for workers
To minimize the chance of payment disruptions, workers are encouraged to sign up to receive benefit payments through direct deposit. -
Employer vaccination mandates fact sheet for workers
Your employer may require you to be vaccinated as a condition of your employment. If you choose not to vaccinate, this may impact your eligibility for workers’ compensation benefits and successful return to work.
Employers
- You can submit a new account application online. We aim to process most applications within five working days.
- Your workers will not suffer any loss of benefits due to work disruptions. If you did not pay workers during a shutdown, we will provide wage replacement benefits for any workers who were working modified duties as a result of a previous workplace injury. If you have questions about claims costs stemming from pandemic-related closures and the inability to offer modified work, more information is available about our COVID-19 cost relief measures. We will remove these claim costs automatically.
- In-person assessment and treatment services are available, as governed by the appropriate college or association and meeting public health requirements. Virtual services are still available in some circumstances. Find out what this means for you and your worker.
- Our employer seminars and workshops are now hosted online. Register to attend and join us wherever you are.
Resources
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COVID-19 at work
Learn about COVID-19 workplace outbreaks and why claims need to be reported.
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COVID-19 and psychological impacts
Learn about common signs of chronic or workload stress (also referred to as “burnout”) that may impact those working through COVID-19 and when to reach out to WCB to submit a claim. -
COVID-19 and return to work
Information on how employers can support workers returning to the workplace after recovering from a COVID-19 related illness. -
COVID-19 vaccine reactions
Learn when adverse reactions to the COVID-19 vaccine can be accepted by WCB as work-related illness. -
Employer vaccination mandates fact sheet for employers
Some employers may require their workers to be vaccinated as a condition of employment. If a worker chooses not to vaccinate, this may impact their eligibility for workers’ compensation benefits and their successful return to work. -
Premium relief fact sheet (2020)
This fact sheet explains measures taken to provide premium relief for private sector employers in 2020.
We’ll continue to update this page as new information becomes available. Follow us on Twitter and Facebook for the latest updates.
You can subscribe to receive Occupational Health & Safety’s e-newsletter for the latest updates on Occupational Health and Safety and Employment Standards.
More COVID Support on the wayCOVID-19 continues to impact Alberta workers' mental health, particularly those on the front line of health care. Together with our partners in industry and health care, we're working on developing strategies and supports to help mitigate those impacts.
Please read our worker and employer fact sheets to learn about common signs of chronic or workload stress (also referred to as “burnout”) and when to reach out to WCB to submit a claim.
Visit our psychological injuries page for information on how to support mental health at work and how to report and manage psychological workplace injuries.
Are you experiencing mental health challenges working through COVID-19 or are you an employer looking for information on how to support your worker? Email us at covid.mentalhealthsupport@wcb.ab.ca.
Resources
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Business resumption and WCB
Learn more about the support you can expect from us throughout the recovery and return to work process. -
Construction planning during the COVID-19 pandemic
The Alberta Construction Association created a pandemic planning document for the construction industry and has a variety of additional resources available on their website. -
COVID-19 claim data
The following tables show the number of claims submitted to WCB-Alberta related to COVID-19 exposure. -
Government of Alberta’s COVID-19 info for Albertans
