We’re doing everything we can to keep our clients and staff safe. This includes taking extra precautions to ensure we can continue to deliver the essential services you rely on, and adapting our business practices based on the advice of public health officials.
What does this mean for you?Workers
- Our offices are open 8 a.m. – 4:30 p.m. for appointments and walk-in support.
- In-person assessment and treatment services are available, as governed by the appropriate college or association and meeting public health requirements.
- Download the myWCB mobile app. You can submit expenses and prescriptions, view important claim information and connect with your case manager. Get the app for your iPhone or Android today.
Resources
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Direct deposit enrolment for workers
To minimize the chance of payment disruptions, workers are encouraged to sign up to receive benefit payments through direct deposit. -
Infectious diseases fact sheet for workers
Learn when infectious diseases are considered work related and the factors considered to determine coverage.
Employers
- You can submit a new account application online. We aim to process most applications within five working days.
- Your workers will not suffer any loss of benefits due to work disruptions. If you did not pay workers during a shutdown, we will provide wage replacement benefits for any workers who were working modified duties as a result of a previous workplace injury. If you have questions about claims costs stemming from pandemic-related closures and the inability to offer modified work, more information is available about our COVID-19 cost relief measures. We will remove these claim costs automatically.
- In-person assessment and treatment services are available, as governed by the appropriate college or association and meeting public health requirements. Virtual services are still available in some circumstances. Find out what this means for you and your worker.
- Our employer seminars and workshops are now hosted online. Register to attend and join us wherever you are.
Resources
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Infectious diseases fact sheet for employers
Learn when infectious diseases are considered work related and the factors considered to determine coverage. -
Premium relief fact sheet (2020)
This fact sheet explains measures taken to provide premium relief for private sector employers in 2020.
We’ll continue to update this page as new information becomes available. Follow us on Twitter and Facebook for the latest updates.
You can subscribe to receive Occupational Health & Safety’s e-newsletter for the latest updates on Occupational Health and Safety and Employment Standards.
Are you experiencing mental health challenges working through COVID-19 or are you an employer looking for information on how to support your worker? Email us at mentalhealthsupport@wcb.ab.ca.
Resources
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Business resumption and WCB
Learn more about the support you can expect from us throughout the recovery and return to work process. -
Construction planning during the COVID-19 pandemic
The Alberta Construction Association created a pandemic planning document for the construction industry and has a variety of additional resources available on their website. -
COVID-19 claim data
The following tables show the number of claims submitted to WCB-Alberta related to COVID-19 exposure. -
Government of Alberta’s COVID-19 info for Albertans
