We are in this together.
At WCB-Alberta, we know our work impacts the lives of Albertans. Workplace injuries can be overwhelming for everyone involved—workers who are sick or hurt, those who love them and the employers who count on them. How we respond in these difficult times is critically important.
We think about and plan for the future so the necessary benefits and services are available when you need them.
2019 marked the beginning of a five-year service journey to evolve our workers’ compensation system. Our Board of Directors, management and staff are committed to leading the way in providing an exceptional customer experience for our clients, putting workers at the centre of their recovery and employers at the centre of guiding a safe and successful return to work. To deliver on this commitment, it’s critical that we anticipate and respond to the changing landscape in which we operate—from the changing nature of work and claims, to the new service opportunities that technology and innovation enable.
Even within a difficult economic environment, we saw incredible return-to-work results.
Despite the challenges we collectively faced last year with a struggling economy and high unemployment rates, together we achieved considerable success. Working with injured workers, employers, treatment providers and labour groups, we were able to help 95.6% of injured workers return to work.
As we navigate new and unprecedented challenges, we remain dedicated to meeting the needs of the province, its workers and its employers. Our focus continues to be helping workers recover and return to work after an injury and providing a financially sustainable system for the employers and workers who rely on us.
Responsiveness, adaptability and collaboration are key to our success. We are resilient. We will overcome challenges and succeed together.
On behalf of the Board of Directors, our executive leadership and all staff at WCB-Alberta, we thank every partner who contributes to the success of our system. We cannot do it without you.