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Alternate grants -retraining and self-employment

Procedure summary

Published On

Dec 17, 2024
Purpose

To provide an alternate grant (financial assistance) to workers who are eligible for additional re-employment services but want to pursue an alternate re-employment plan (self-employment or retraining program) different from the re-employment plan developed with WCB.

Description

The decision maker is notified of the worker's request to pursue a different re-employment plan than the one developed with WCB during re-employment services. The proposed alternate re-employment plan must suit the worker's permanent work restrictions. The decision maker may consider approving a grant in an amount less than or equivalent to the estimated cost of the re-employment plan developed with the WCB. 

If a re-employment plan has not been developed, the decision maker will arrange for re-employment services to develop a plan. 

The decision maker reviews the worker’s request for an alternate grant for their self-employment or a retraining program. The worker must provide a detailed and viableA viable business plan has a high probability for success. p A viable business plan has a high probability for success.lan to support their request which includes associated costs for the plan, information about the self-employment plan or the job goal following the retraining plan, realistic financial projections and/or anticipated income.  If the worker's request does not include the required information to support the alternate plan, the decision maker may arrange for assistance to help them develop their plan. This may include a referral for a psycho-vocational assistance or to a Business Development Service (BDS) provider to develop a business plan.

When the worker requests an alternate grant for self-employment a BDS consultant will assist the worker to develop a business plan and will also assess the viability of the plan. If the worker already has a business plan, the consultant will recommend areas of improvement to strengthen the plan and also assess the viability of the plan. This may include identifying potential areas for additional skills training and mentoring the worker in the plan development. When required, the BDS consultant also provides a final report on the viabilityViability refers the business plan's potential for success. of the worker’s business plan. 

The decision maker determines the cost of the worker’s self-employment or training plan, including the cost of any wage loss supplement that may be payable to the worker if the plan will still result in an impairment of earning capacity. They then compare this to the cost of the re-employment plan that was developed with WCB, including the cost of any wage loss supplement that would have been payable based on the plan. If the self-employment plan is achievable and the business can reasonably operate based on the amount of the alternate grant, or if the training plan is reasonably achievable the alternate grant can be considered.  

If the grant is approved, the decision maker, in consultation with the worker, will determine the most appropriate way to issue the grant money (e.g., lump sum payment, installments issued based on progress in the plan, etc.) depending on the specific business or retraining plan.

The decision maker then makes and communicates the decision and issues the appropriate benefits and/or payments, if approved.

Key information

Alternate grants are available in rare situations when the worker would like to pursue a different re-employment plan (self-employment or retraining plan) than the one developed with WCB. The decision maker often becomes aware of the worker's request for assistance during the re-employment services (i.e., triage assessment or supported job search) or after the worker submits a written request, which can occur before or after re-employment services begin. When RE services have not started and the worker's request for a grant is for an academic program, the decision maker asks the RE provider to include the worker's retraining program as part of their re-employment plan.

Workers must have permanent compensable work restrictions to be eligible for an alternate grant. 

The maximum amount of the alternate grant cannot exceed the cost of the re-employment plan developed with WCB.

If the self-employment plan is achievable and the business can reasonably operate based on the amount of the alternate grant, or if the training plan is reasonably achievable, the grant can be considered.

Alternate grants for retraining plans are considered when the worker wants to pursue training that is not required as part of, or is in excess of, the re-employment plan that was developed with WCB. In these cases, the WCB may approve an alternate grant the worker can use to pursue this training independently. There must be evidence that the worker is reasonably capable of completing the retraining with the provision of the alternate grant.

For example: a worker would like to attend a four-year academic program but the re-employment plan that was originally developed with WCB requires only a two-year program. In this case, WCB may consider providing the worker with a grant equivalent to what would have been spent on a two-year program so that the worker can then put towards the four-year program. 

Alternative grants for self-employment plans are considered when workers are eligible for re-employment services to find employment but instead want to start their own business. To be considered for this grant, the worker must develop their own business plan with assistance from WCB’s re-employment services and a Business Development Services (BDS) provider.

If the self-employment or retraining plan will result in an impairment of earning capacity, the resulting wage loss supplement may be based on the estimated or actual earnings of the self-employment plan or the position which the worker will be qualified for following completion of their retraining, or on the estimated earnings of the position identified in the re-employment plan developed with WCB. 

Detailed business procedure

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1. Discuss the worker's request for an alternate grant

Before contacting the worker, prepare for the discussion. Review the information they provided about their alternate retraining or self-employment plan. Determine what re-employment (RE) services have been provided, and if a re-employment plan has been identified. If so, calculate the costs associated with that plan, including applicable retraining costs and the cost of any anticipated wage loss supplement. Consider any research that was completed (e.g., academic program costs, worker research form, ALIS occupational profiles or labor market information related to the job option or self-employment).  

When speaking with the worker, discuss the following:

Their current RE plan 
  • Whether an RE plan has been identified and, if so, what the worker thinks of that plan.
  • If a plan has been identified, the estimated cost of the plan and what those costs include (i.e., retraining costs, allowances, estimated costs of any wage loss supplement).
  • If a plan has not been identified, explain the need for the worker to participate in RE services to develop a plan. Explain this plan will be used for comparison purposes to determine the amount of the grant. 
Their alternate retraining or self-employment plan
  • The worker's reason for requesting the alternate grant and the benefits of their plan and the desired outcome. Why is the alternate grant a better option for them?
  • What research have they completed so far?
  • The purpose of an alternate grant and how estimated costs are calculatedAll WCB payable costs are included in the overall projected cost for the alternate plan. This information is used to compare the cost-effectiveness of the plan. For self-employment plans, this includes any reasonable cost involved in establishing a business such as (but not limited to) purchase costs, franchising fees, inventory, tools, equipment, etc..  
  • The financial limits for an alternate grant (i.e., the alternate grant is subject to a maximum based on the estimated costs of the re-employment plan developed with WCB).
  • The self-employment or training plan will be compared to the re-employment plan developed with WCB. The probability of success will be considered, as well as the overall costs.
  • If the worker wants to pursue a:
    • Self-employment plan, the BDS provider will provide an opinion on whether the self-employment plan is likely to succeed and can operate based on the amount of the potential grant plus any money the worker has to invest. This will be used to decide whether the self-employment plan is likely to succeed.
    • Retraining plan, the decision maker will review available information about the worker’s previous success in training and may refer them for additional services to assess the likelihood of the worker being successful in the training plan.  
Next steps 
  • The worker will need to provide a written request outlining the details of their alternate re-employment plan including the reason for the request, associated costs for the plan such as training or costs for setting up their business, and how the plan will be successful.
    • If the request is for self-employment, provide the worker with the business development plan template to guide them in developing their plan. Discuss a referral for BDS services to help the worker with developing their plan and to complete a business feasibility studyA business feasibility study is completed by the business development consultant to provide demographic and economic feasibility studies regarding the potential success of a proposed business venture. to confirm the potential for success. See Business plan (BDS) support services and Business plan feasibility sections below for more information.
    • If the request is for retraining, provide the worker with the Worker's Retraining Research form.
  • If there is no current re-employment plan as they have not participated in re-employment services, advise that they will be referred for a triage assessment so a re-employment plan can be developed.
  • Explain that a re-employment provider may be able to assist with researching the training costs if the request is for a retraining program. Explain to the worker that other suitableSuitable work refers to a position that can be performed safely and is consistent with the worker's physical, vocational, social and psychological ability. job options are needed for cost comparison with the alternate re-employment plan being requested.
    • When the worker agrees to participate, refer them for a triage assessment to establish a re-employment plan. If the worker does not agree to participate in the re-employment services explain that further discussion of an alternate grant will be delayed until the worker agrees to participate.

Administrative tasks

When the worker has participated in re-employment services, ensure the relevant reports are on file (e.g., job option(s) identified, training recommendations including academic program details, and ALIS occupational profiles or labor market information). This information will be used to compare the alternate plan with the re-employment plan that was created.

 

Document the discussion in a file note (Contact/Claimant).

 

 

 

 

See the 7-4 Retraining programs procedure for information on determining the probability of success.

 

For self-employment business plans, send the worker the Business development business plan template (C816) to complete.

For academic programs, provide the worker with the Worker's Retraining Research (C1141) to complete. 

 

 

Follow the 7-1 Triage assessment referral procedure.

2. Review the worker's written proposal and follow up with the worker

Review the alternate re-employment plan details

Before contacting the worker to discuss their alternate re-employment plan, review their written proposal for a training program or their business plan for self-employment. 

Confirm: 

  • Does the worker have compensable permanent work restrictionsTo be eligible for alternate program assistance, the worker must have permanent work restrictions that are due to their accepted work injury (i.e., compensable). ?
  • Is the information provided complete?

For a self-employment plan, consider whether the physical demands required in the self-employment suit the worker's compensable permanent work restrictions and the potential for a successful outcome. Review the worker's business plan and whether the information supports a viableA viable business plan has a high probability for success.  A viable business plan has a high probability for success.business plan that includes realistic financial projections and anticipated income. The business plan should address each of the areas identified in the WCB Business Plan Preparation form. 

For a retraining plan consider: 

  • The estimated total costCosts for retraining may include tuition, books, equipment, fees, retraining allowance, costs for upgrading, wage loss payable during summer breaks, transportation costs, etc. for and length of time needed to complete the academic program.
  • If the program requires pre-requisites and if upgrading is required.
  • The retraining enables the worker to be employable in a position that is suitable and accessible.
  • The likelihood of success.
  • If the retraining program will result in new and/or increased transferrable skills.
  • Whether the wage loss liability is reduced or eliminated with the alternate re-employment plan.
Discuss with review outcome with the worker

Call the worker to discuss their written request for financial assistance to support their alternate retraining or self-employment plan and the outcome of the review of their proposal. Ask questions to obtain information that was missed in their written proposal or business plan. 

If all necessary information is available, explain that a comparison reviewThe worker's alternate re-employment plan will be compared with the plan that was developed during re-employment services. will be completed to confirm if the plan can be supported. For self-employment, arrangements will be made for an independent review to assist in determining the business plan's viability and potential for success. If the decision is to recommend the alternate grant, approval will be required from the appropriate level of authority (supervisor, manager and/or director).

If all necessary information is not available, discuss any referrals that will be made to a re-employment provider for additional academic research or to BDS for assistance to develop the self-employment plan.

Administrative tasks

 

 

 

 

 

 

 

Refer to Policy 04-06, Part II - Return to Work Services, Application 9 Self-Employment.

Business plan preparation form (C-816) 

 

Refer to retraining procedure

 

Refer to the Business plan support services (see section below) and Business plan feasibility (see section below) for information on how a business development consultant can assist.

To make a referral to Business Development Services, rightfax a completed Business Development Services Referral (FM803A) form or a Business Development Services Referral form (C-803) along with the worker's business plan to the BDS consultant. 

Add a file note "Approved BDS Services" on the claim. 

3. Evaluate the alternate training or self-employment plan

Compare the worker's alternate retraining or self-employment plan to the re-employment plan developed with WCB. Confirm the options identified in the WCB re-employment plan and the alternate re-employment plan are suitable,Suitable work refers to a position that can be performed safely and is consistent with the worker's physical, vocational, social and psychological ability. accessibleA position is accessible when the job exists in the worker's locale/within a reasonable commuting distance/with relocation, the job is open for the public to apply for and the position does not require the worker to work more hours than they worked at DOA. and maximizes the worker's earnings capacity. For a retraining plan, confirm the training will allow the worker to be employable in a position that is suitable and accessible. For a self-employment plan, confirm the physical demands required in the self-employment suit the worker's compensable permanent work restrictions.

Cost comparison

Complete a breakdown of the total costs for each plan. Consider costs for:

  • Services and assessmentsThis may include triage assessment, supported job search services, etc. completed to date by the re-employment provider.
  • Total cost associated with the re-employment plan created with WCB including the costs for re-employment assessments, recommended training, additional re-employment services that would be required to complete the plan, supplies and equipment, etc.
    • For a retraining program, determine the total cost for the plan. Costs may include tuition, books, supplies/equipment (e.g., computer purchase), retraining allowance and other related expensesOther related expenses could include costs for upgrading, wage loss payable during summer breaks, transportation costs, etc..  
    • For self-employment, d Self-employment costs may include business licenses, permits and related certificates, marketing, and any additional financial costs identified in the business plan.etermine the total cost for the plan. CostsSelf-employment costs may include business licenses, permits and related certificates, marketing, and any additional financial costs identified in the business plan. include those identified in the business plan related to set-up and operation. Ensure the funding requested by the worker for self-employment is adequate to cover: start-up costs, capital costs and operating costs up to the time the business is expected to produce adequate income or profit.
Wage loss liability comparison

Compare what the worker's estimated earnings ability will be at the end of each plan to determine if the plan will maximize the worker's earnings capacity and reduce or eliminate the wage loss liability.

Review the following information:

  • The ALIS occupational profiles or labor market information for salary information for:
    • the job option proposed by the re-employment services provider.
    • the potential jobs based on the job(s) the worker will be able to do upon completion of the proposed retraining program.
  • The self-employment business plan and determine if the business will generate sufficient income to provide the worker with a reasonable net income in comparison the earnings associated with the re-employment plan created with WCB.
Plan strength and success comparison 

Determine the potential for success of each plan. 

For a retraining plan, consider the worker's academic strengths, weaknesses and their potential for successfully completing the program. Ensure the worker has thoroughly researched the program and understands the level of commitment required.

For a self-employment plan, review the business plan and feasibility reports and identify:

  • The forecasted costs to operate the business.
  • The estimated general annual cash flow forecast for a period of one to three years with an estimation of the time frame when the business will produce an income profit.
  • Associated risks for the plan (e.g., competition from other businesses).
  • The business development consultant's opinion regarding viabilityViability refers the business plan's potential for success..

When considering self-employment, ensure the alternate program/plan satisfies the conditions outlined in Policy 04-05, Part II, Application 9 – Self Employment.

Administrative tasks

Review the:

  • Triage assessment report (C1406) for recommendations.
  • Supported job search update (C1337) or job option report (C880L or T)
  • ALIS occupational profiles or labor market information.
  • Business development plan
  • Worker's retraining research (C1141)
  • Business Plan Support Services Report
  • Business Plan Feasibility Report

 

 

See the 7-4 Retraining programs procedure.

 

 

 

 

 

To calculate the estimated wage loss liability for each job option being considered, add the starting salary of the job option into the Alternate Positions tab on the case planning line (CPL). Use the wage loss liability figure   for the cost comparison.

 

Follow the 7-4 Retraining programs procedure, if needed.

4. Make a decision on the alternate grant and obtain approval, when required

After reviewing all the information and completing a comparison review, decide if an alternate grant should be recommended. 

If the alternate grant is appropriate, obtain approval from the supervisor when the cost is above a case manager's level of authority. 

Action any recommendations from the supervisor's review.

If the alternate grant is not appropriate, go to the next step.

Administrative tasks

Document the alternate grant decision in a file note (Line/Vocational Rehabilitation). Include:

  • The benefits of an alternate grant (such as medical or physical benefits, cost effectiveness, etc.).
  • Reference to all applicable policies and procedures.
  • A breakdown of all RE (re-employment) costs to date.
  • A cost comparison analysis for each re-employment plan (include total cost for the plan and estimated wage loss liability).
  • Any identified risks and the potential for success.

When the amount is above the case manager's authority level, send the file note to the supervisor to request approval for the alternate grant.

Refer to levels of authority for more information.

5. Communicate the decision and issue the alternate grant

Communicate the decision and next steps to the worker verbally and in writing.  

Clearly express the rationale used to reach the decision (citing policy, medical information on the file, any important background information) during the conversation as well as within the letter.

If the alternate grant is approved, agree on a reasonable plan for issuing funds (i.e., issued as a lump sum or as certain benchmarks in the plan are met, etc.).

If the alternate grant is not approved, discuss referring the worker for the remaining re-employment services associated with the re-employment plan developed with WCB. 

Continue managing the claim or transfer to the case assistant for monitoring when no further management is required from the decision maker.

Administrative tasks

Send the Claimant – Custom (CL000) letter documenting the approval along with the terms of approval.

Issue the payment using TOP/NOP code VRE-03 - Alternate Grant – Academic and Re-employment.

If a TPD, TEL, ELP or ELS is required or needs to be adjusted, follow the appropriate procedure: 

  • 8-1 Wage loss supplement final approval
  • Wage loss supplement reviews

 

Supporting Information

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Business plan support (BDS) services

A Business Development Support provider can perform one or all of the following services:

  • Help a worker interested in pursuing self-employment to develop a business plan if they do not already have one.
  • Complete a business feasibility study (see next section)
  • Help improve the plan by:
    • Reviewing the worker's current business plan and make recommendations for improvement.
    • Helping the worker further develop, research and strengthen the plan.
    • Providing the worker with potential research contacts and resources, as appropriate.
    • Assessing the worker's need for additional business skills training.

Note:  A referral for Business Development Support Service should not be made until after the worker has submitted a written draft of their business plan.

A BDS consultant may also provide coaching and mentoring to the worker in various aspects of business including:

  • Bookkeeping and accounting
  • Financial planning/analysis and financial forecasting
  • Budgeting/cash flow, cost control
  • Advertising/promotion, marketing and market research
  • Human resource management and planning
  • Sales and sales management
  • Office administration
  • Quality standards and control
  • Computer applications - training
  • Time/stress management
  • Inventory management

The BDS consultant will submit a report to the WCB decision maker within five weeks of referral. The report will include an opinion on the strength of the business plan, and if applicable, a proposal outlining the type of business skill training needed, where to obtain the training and the approximate cost. 

Exceptions to reporting timelines must be negotiated in advance with the decision maker due to the complexity of a referral.

Business Plan Support Services will not exceed 46 hours.

Business plan feasibility study

The BDS consultant completes a business feasibility study to help the decision maker determine if the proposed business plan is viableA business plan is viable if when the feasibility study supports a high potential for success.. In addition to any skills training identified for the worker as described in the section above, the BDS consultant will provide a report within five weeks of the referral, including:

  • Demographic and economic feasibility studies regarding the potential success of a proposed business venture.
  • An assessment of the strength of the worker's business plan with respect to marketing, human resource planning, sales management, time management, inventory management, bookkeeping, advertising or promotion and computer applications (as applicable).
  • The financial history of the worker and evidence for or against financial management skills.
  • A description of the physical duties required to conduct/operate the business.
  • The worker's management experience and ability to manage a business.
  • A basic market study to determine the market potential and extent of opportunity that exists.  
  • The financial viability of the proposal to determine the potential profitability and return on investment.
  • The personal demands of time and energy the worker is willing to commit to the success of the business.
  • What the worker is offering to the business in terms of personal investment, attitude, experience and knowledge.
  • A general annual cash flow forecast for a period of one to three years with an estimation of when the business will produce an income profit.
  • An opinion on whether the funding requested by the worker is adequate to cover start-up costs, capital costs and operating costs up to the time the business is expected to produce adequate income or profit.

A more detailed market research study may be funded by the WCB but must be approved in advance by the decision maker if additional fees are payable.

Effective January 1, 2025, the Business Plan Feasibility Study will not exceed15 hours (prior to this it was 30 hours).

Supporting references

Policies

  • 04-01 Part I - Establishing Net Earnings
  • 04-02 Part I - Temporary Benefits
  • 04-02 Part II – Application 1 - General
  • 04-04 Part I - Permanent Disability
  • 04-04 Part II – Application 1 - Determining Impairment of Earning Capacity
  • 04-04 Part II – Application 3 - Economic Loss Payment - Dates of Accident on or after January 1, 2018
  • 04-04 Part II – Application 4- Economic Loss Payment - Dates of Accident from January 1, 1995, to December 31, 2017, Inclusive
  • 04-04 Part II – Application 6 - Earnings Loss Supplements
  • 04-05 Part I - Return-to-Work Services
  • 04-05 Part II – Application 1 - General
  • 04-05 Part II – Application 5 – Job Search
  • 04-05 Part II – Application 6 - Training-on-the-Job Programs
  • 04-05 Part II – Application 7 – Training
  • 04-05 Part II – Application 8 - Relocation
  • 04-05 Part II – Application 9 – Self-Employment
  • 04-11 Part I – Duty To Cooperate
  • 04-11 Part II – Application 1 - Duty To Cooperate

Procedures

  • 7-1 Triage assessment referral
  • 8-1 Wage loss supplement final approval
  • 8-3 Wage loss supplement reviews
  • 7-4 Retraining programs

Workers’ Compensation Act

Applicable sections

  • Section 36 – Board entitlement to information
  • Sections 43 (1) (2) – Evaluation of a disability
  • Sections 56 – Compensation for disability
  • Sections 59 (1-3) – Cost of living adjustments
  • Section 63 – Determining impairment of earning capacity
  • Section 67 – Compensation to learner and apprentice
  • Section 70 (6) – Compensation for death
  • Section 89 (1-3) - Board to provide vocational and rehabilitation services
  • Section 151.1 (1) - Prohibition

General Regulation

Applicable sections

Related Legislation

Applicable sections


Procedure history

February 6, 2024 - December 16, 2024
August 10, 2021 - February 5, 2024
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