We are sharing how we make decisions so you know what to expect from us. We are committed to posting our procedures online. This ensures we can all read from the same page of a shared book.Have a look through WCB's procedure manual to learn how we make decisions:
This procedures manual is updated as amendments are made and new procedures are approved. Legislation and policies form our guiding principles; our procedures put policies into practice.
Our 2019 goal was to begin posting our procedures online. To get started we asked you—our partners—which injured worker procedures you’d like to see posted first. You told us your priorities and we heard you .
With more than 400 procedures to tackle, there’s a lot of ground to cover, but we’re on our way. Our first release contains injured worker procedures that explain how:
- the initial entitlement decision is made,
- injured worker compensation and benefit rates are set,
- opioids are managed, and
- the medical testing and examination referral process works.
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What's new in procedures?
Dec. 10, 2019
Our first batch of procedures are now available on our website
Accessible to both staff and the public, this change means we can all read from the same page of a shared book.
July 22, 2019
The poll results are in
We asked and you responded. Your top priorities are clear. You’d most like to know how injured workers’ compensation rates and wage loss benefits are set, followed closely by how medical benefits are determined.
June 25, 2019
The online procedures poll is now closed
More than 500 stakeholders completed our online poll and shared their opinion on where we should focus first. Thank you for participating.
Check back in July for a summary of the poll results and to view our update plan.
June 4, 2019
Online procedures are coming
Your opinion matters. We want your feedback.
We are committed to posting our procedures online, but there’s a lot of ground to cover. By telling us which procedures you’re eager to see first, we’ll focus on what you care about most.