We are sharing how we make decisions so you know what to expect from us. We are committed to posting our procedures online. This ensures we can all read from the same page of a shared book.

Have a look through WCB's procedure manual to learn how we make decisions:

Procedures manual

This procedures manual is updated as amendments are made and new procedures are approved. Legislation and policies form our guiding principles; our procedures put policies into practice.

Our 2019 goal was to begin posting our procedures online. To get started we asked you—our partners—which injured worker procedures you’d like to see posted first. You told us your priorities and we heard you .

With more than 400 procedures to tackle, there’s a lot of ground to cover, but we’re on our way. Our first release contains injured worker procedures that explain how:

  • the initial entitlement decision is made,
  • injured worker compensation and benefit rates are set,
  • opioids are managed, and
  • the medical testing and examination referral process works.
We’ll release more procedures in batches as they’re ready. Here's how it'll unfold:

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If you have any questions or comments about WCB's online procedures, email us.