What's new in policy?

July 9, 2024

Policy now open for consultation

We are seeking your feedback on the following topic:

  • Occupational hearing loss (Policy 03-01, Part II, Application 5)
    Our Policy Project Plan includes a review of Policy 03-01, Part II, Application 5 (Hearing Loss) to provide additional guidance when adjudicating hearing loss claims. Review the draft policy and provide your feedback.

Consultation is open until October 7, 2024.

July 3, 2024

Policy updates

  • We reorganized Policy 01-08 as a framework for reconsiderations, reviews, and appeals. The updated policy clarifies criteria for when information is new evidence and establishes parameters to obtain information without unreasonable delay and submit within a time limit.
  • We moved information from General Information document G-2 (The Review and Appeal Process) into the Policy Manual under a new application: Policy 01-08, Part II, Application 3 (Reviews and Appeals). As a result, we discontinued G-2 and updated existing cross references to G-2 in Policies 04-05, 06-03 and the Code of Rights and Conduct.

Read about the recent changes.

Policy Manual last updated: July 3, 2024

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