The well-being of all Albertans is and has always been our first priority.
In-person assessment and treatment services are not available at this time. There are some virtual assessment and treatment services available through a computer or smart phone connection. Please contact us at millardmail@wcb.ab.ca for more information or to set up an exam.
Millard Health is here to help you recover. We provide assessments, treatment programs, employment services and prevention services.
To book a service, please complete this service request form and fax it to 780-498-3254.
If you have questions about completing the form, please contact us.
If you are a WCB claimant, you do not need to complete the form. Your case manager will take care of the referral process for you.
Cancellation and no-show policy
Millard Health’s cancellation and no-show policy is followed without exception. Regardless of the reason, charges will apply for all appointments cancelled, rescheduled or missed with less than 24-hours notice (excluding weekends and holidays).
As the referral source, you are responsible for paying the associated cancellation, no-show and late arrival fees.
Cancellations
A 90 per cent fee will apply to cancellations received with less than 24-hours notice (excluding weekends and holidays).
No-shows
A no-show is when a client fails to attend a service that has been booked and confirmed.
A fee of 100 per cent will apply to all no-shows.
Late arrivals
A 15-minute grace period will be allowed for medical appointments and a 30-minute grace period for other appointments. After this grace period, the appointment will be cancelled.
A fee of 100 per cent will apply to all late arrivals.
