Psychological injuries

A paramedic attends a fatal motor vehicle accident and personally knows one of the passengers.

A correctional officer is attacked by inmates.

A social worker is exposed to repeated reports of trauma against children.

Unique individuals with one thing in common—they all experienced a psychological injury as a result of a workplace event or a series of events.

If you have suffered a psychological injury, this can be a very difficult time for you. Coping after such an event can be life changing and you and your family may need extra support.

We care about your well-being and have a wide network of community mental health professionals to help you throughout your treatment and recovery. We will work with you and offer you a wide range of services based on what you need for your recovery.

Contracted services are available throughout Alberta in larger urban centres as well as in smaller communities. Treatment providers offer a variety of counselling specialties such as:

  • Anxiety or phobias relating to the work-related injury
  • Depression
  • Grief/loss
  • Brain injury counselling
  • Neuropsychological assessment
  • Pain management
  • Post-traumatic stress disorder
  • Stress management and relaxation training
  • Substance abuse

If you don’t see your location on the map, please call us. We can also make arrangements for on-line counselling via Skype or make travel arrangements for you to attend the closest available counsellor.

Resources

For workers

  • Bullying/harassment in the workplace
    Every Alberta worker is entitled to a harassment free workplace. If you are experiencing bullying or harassment at work, we want to help support you. This fact sheet offers information about when and how WCB-Alberta can help.​
  • Comprehensive psychological and psychological-vocational assessments
    These assessments determine the psychological impact of your work-related injury or incident, identify any work limitations and abilities you might have and provide treatment recommendations. This fact sheet provides details about what to expect, if you are referred for one of these assessments.
  • Post-traumatic stress disorder (PTSD)
    PTSD is a serious psychological injury that can have debilitating impacts. This fact sheet offers information about filing a PTSD claim and the presumptive coverage provided to first responders, correctional officers and emergency dispatchers.
  • Psychological injuries
    If you had a traumatic work-related incident, and developed a psychological injury as a result, you may be entitled to presumptive coverage. This fact sheet offers information about how presumptive coverage for psychological injuries works.​

For employers

  • Bullying/harassment in the workplace
    Every Alberta worker is entitled to a harassment free workplace. Learn which situations are considered bullying or harassment and what you can do as an employer to provide a safe work environment.
  • Psychological injuries
    Learn more about psychological injuries and how you can support your employee while they recover from a psychological injury. ​

More help is available

It is important to realize you can experience symptoms without having an injury. If you are struggling and need someone to talk to, help is available.

Are you an employer? If a traumatic event occurred at work and you are not sure if there will be injuries, you can call any of the numbers below to get help for your staff.

Crisis support lines in Alberta

Northern Alberta Fort McMurray and Northeastern Alberta SOS Crisis Line: 780-743-HELP (4357) or 1-800-565-3801
Central Alberta Edmonton and surrounding areas The Support Network Distress Line: (780) 482-HELP (24 hours)
Cold Lake Dr. Margaret Savage Crisis Center: 1-866-594-0533 (24 hours)
All Alberta and Northern Saskatchewan
St. Paul District Crisis Center
1-800-263-3045 (24 hours)
Southern Alberta Rural areas in the Capital Health Region The Support Network Distress Line: 1-800-232-7288 (24 hours)
Calgary Distress Center: (403) 266-HELP
Chinook Health Region and southern Calgary Distress Line 1-888-787-2880 or (403) 327-7905

Crisis centers across Canada

British Columbia 1-800-SUICIDE (1-800-784-2433)
Saskatchewan 306-933-6200
Manitoba 1-877-HELP170 (1-877-435-7170)
Ontario 1-866-797-0000
Quebec 1-866-APPELLE (1-866-277-3553)
Nova Scotia 1-888-429-8167
New Brunswick 1-800-667-5005
Newfoundland and Labrador 1-888-737-4668
PEI 1-800-218-2885
Northwest Territories 1-800-661-0844
Yukon 1-800-563-0808
Nunavut 1-800-265-3333

Additional resources

  • 211: Information on community and social services (Not all of Alberta has 211 for a list of communities with this service, visit).
  • 811: Health Link
  • 911: Emergency
  • Income Support Contact Center:1-866-644-5135 (24 hours)
  • Addiction Services Help line:1-866-332-2322 (24 hours)
  • Poison & Drug Information Service:1-800-332-1414 (24 hours)
  • Free apps you can download to your iPhone or iPad to help you with relaxation techniques:
    • Sleep pillow
    • Breathe
    • Insight timer
    • Relax – relaxation music
    • Calm